Matter of Heart

Privacy Policy

Privacy Policy

Data Collection

  • Name, contact details, and age verification (if needed).
  • Information shared during support sessions (maintained privately).
  • Website/app usage data (if applicable) for service improvement.

Use of Data

  • Used strictly for providing support services and improving client experience.
  • We do not sell, share, or misuse personal data.

Data Protection & Security

  • All data is stored securely under Indian IT Act, 2000 and Digital Personal Data Protection Act, 2023.
  • Clients can request data deletion at any time.

Sharing of Information

  • Only disclosed if legally required by Indian authorities.
  • Or if there’s a threat to life (self-harm/suicide prevention).

Client Rights

  • Right to update or delete their data upon request.